Help with configuration newbie, posted by Anand Sengupta on Fri Feb 11 15:44:38 2005 
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Hi,
We have set up a elog server at our institute. The configuration file is
attached. We have the following queries:
1. When replying to another reply in a thread, the author_name attribute is
not substitued (as desired). Since this is a mandatory field, we are not
able to send the reply message. However, reply to the originial message
works fine.
2. "Use Email From = string" prepends an additional "" to the "From"
field in the e-mails.
3. "Fixed Attributes Reply = Subject" fixes the subject line while replying.
However when we add "Category" attribute to this list, it breaks.
Can someone help us?
Suggestions and tips will be thankfully recieved. |
Re: MIME encoding of mail?, posted by Stefan Ritt on Sat Feb 12 18:00:48 2005
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What you can try is to debug the communication between elogd and the SMTP
server. Just turn on logging via
Logfile = log.txt
Logging level = 3
After sending email, you see the conversation in log.txt. Maybe this gives you
some hints. |
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Re: Help with configuration newbie, posted by Stefan Ritt on Sat Feb 12 20:11:48 2005
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> 1. When replying to another reply in a thread, the author_name attribute is
> not substitued (as desired). Since this is a mandatory field, we are not
> able to send the reply message. However, reply to the originial message
> works fine.
Preset on reply Author = $long_name
Do not use "Remove on reply".
> 2. "Use Email From = string" prepends an additional "" to the "From"
> field in the e-mails.
This has been fixed recently, please update.
> 3. "Fixed Attributes Reply = Subject" fixes the subject line while replying.
> However when we add "Category" attribute to this list, it breaks.
I tried to use your config file and add
Fixed attributes reply = Subject, Category
and it worked as expected. What kind of "break" did you observe? |
Re: Help with configuration newbie, posted by Anand Sengupta on Sat Feb 12 20:51:43 2005
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> > 1. When replying to another reply in a thread, the author_name attribute is
> > not substitued (as desired). Since this is a mandatory field, we are not
> > able to send the reply message. However, reply to the originial message
> > works fine.
>
> Preset on reply Author = $long_name
>
> Do not use "Remove on reply".
This worked. Thanks.
>
> > 2. "Use Email From = string" prepends an additional "" to the "From"
> > field in the e-mails.
>
> This has been fixed recently, please update.
Agani, thanks for the information.
>
> > 3. "Fixed Attributes Reply = Subject" fixes the subject line while replying.
> > However when we add "Category" attribute to this list, it breaks.
>
> I tried to use your config file and add
>
> Fixed attributes reply = Subject, Category
>
> and it worked as expected. What kind of "break" did you observe?
For me, when I put the Category in the fixed attributes for reply, I see the
Category but when I actually try to send the message - it says Category not
entered. I am sure I am doing something very stupid. Please help.
- Anand. |
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Re: Help with configuration newbie, posted by Stefan Ritt on Sun Feb 13 16:43:05 2005
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> For me, when I put the Category in the fixed attributes for reply, I see the
> Category but when I actually try to send the message - it says Category not
> entered. I am sure I am doing something very stupid. Please help.
No, it was a bug, which I could reproduce now. I fixed it in revision 1.554. It will
be contained in the next release. |
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Re: ELOG Command Line Utility, posted by Stefan Ritt on Sun Feb 13 17:21:19 2005
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> I am trying to use the command line utility elog. Some of the attributes
> that I have setup are multiple options. When I run the command line
> utility to create a new message, any attribute that is setup with multiple
> options will not be filled in. The syntax I am using is as follows:
>
> elog -h localhost -p 8080 -l Lab -a "Site=xxxx" -a "Area=System" -
> a "Priority=Low" -a "Shift=1" -a "Status=Open" -m text.txt
>
> Site and Area are defined in the config file as MOptions. Is there a way
> to use this feature with multiple options on attributes with the
> attributes = to one or more variables?
For MOptions, you have to append an "_n" to each attribute to distinguish
different options for the same attribute, like
elog -h localhost -p 8080 -l Lab -a "Site_0=Home" -a "Site_1=Work" ...
Even if you only use one attribute, the trailing "..._0" is necessary. I will
add a note to the documentation. |
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Configuration problems, posted by Erich Beyrent on Mon Feb 14 17:10:00 2005
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I am trying to run eLog under Apache 2 on my FreeBSD 5.3 server. I started
the daemon with "elogd -n <my hostname> -p 8080" and when I connect to my
server on that port, I get a 500 server configuration error. The Apache log
contains this:
malformed header from script. Bad header=Please specify hostname.: elog
I am running elogd 2.5.7-1 built Feb 14 2005, 09:55:19 revision 1.558
Any assistance would be greatly appreciated!
-Erich- |
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Re: Configuration problems, posted by Stefan Ritt on Mon Feb 14 19:03:31 2005
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> I am trying to run eLog under Apache 2 on my FreeBSD 5.3 server. I started
> the daemon with "elogd -n <my hostname> -p 8080" and when I connect to my
> server on that port, I get a 500 server configuration error. The Apache log
> contains this:
>
> malformed header from script. Bad header=Please specify hostname.: elog
- make sure your proxy definition in httpd.conf is correct and it uses port 8080
- start elogd with the "-v" flag to see the communication between Apache and elogd
- maybe you might need an "URL = http://<my hostname>/<elog dir>/" in the config
file |