| ID |
Date |
Icon |
Author |
Author Email |
Category |
OS |
ELOG Version |
Subject |
|
65755
|
Thu Feb 21 17:18:55 2008 |
 | Stefan Ritt | stefan.ritt@psi.ch | Question | Linux | 2.7.2.2041 | Re: elog hand once mirror started |
| stephane wrote: |
|
Hello,
The server hang at this point :
ID362 : 45F505AF26644D7F71A2AF6E9822554D
Cache : 45F505AF26644D7F71A2AF6E9822554D
Remote : 45F505AF26644D7F71A2AF6E9822554D
I can't stop the process with ctrl+c
|
No, that does not help me to come to a conclusion. So I have no idea what's going on. When you do mirroring, you can start the synchronization from both server sides. Can you maybe try to do that from the "other" server? Maybe you have some firewall problem. |
|
65754
|
Thu Feb 21 15:09:25 2008 |
| stephane | stephane.brisson@synchrotron-soleil.fr | Question | Linux | 2.7.2.2041 | Re: elog hand once mirror started |
| Stefan Ritt wrote: |
|
| stephane wrote: |
|
Hello,
When I started elogd on the mirror server, I can access to the website on it until cron job started. Once cron job started, the elog mirror server hang and I can't obtain any response on it.
How can I solve this problem ?
|
With this information I cannot diagnose the problem. I would recommend you to run the elogd on the mirror server in interactive mode with the "-v" flag, so you see all net traffic. Maybe this sheds some light on the problem.
|
Hello,
The server hang at this point :
ID362 : 45F505AF26644D7F71A2AF6E9822554D
Cache : 45F505AF26644D7F71A2AF6E9822554D
Remote : 45F505AF26644D7F71A2AF6E9822554D
I can't stop the process with ctrl+c
Kind regards
Stéphane |
|
65753
|
Thu Feb 21 14:36:32 2008 |
| Stefan Ritt | stefan.ritt@psi.ch | Question | Linux | 2.7.2.2041 | Re: elog hand once mirror started |
| stephane wrote: |
|
Hello,
When I started elogd on the mirror server, I can access to the website on it until cron job started. Once cron job started, the elog mirror server hang and I can't obtain any response on it.
How can I solve this problem ?
|
With this information I cannot diagnose the problem. I would recommend you to run the elogd on the mirror server in interactive mode with the "-v" flag, so you see all net traffic. Maybe this sheds some light on the problem. |
|
65752
|
Thu Feb 21 12:55:56 2008 |
 | stephane | stephane.brisson@synchrotron-soleil.fr | Question | Linux | 2.7.2.2041 | elog hand once mirror started |
Hello,
When I started elogd on the mirror server, I can access to the website on it until cron job started. Once cron job started, the elog mirror server hang and I can't obtain any response on it.
How can I solve this problem ?
Kind regards
Stéphane |
|
65751
|
Thu Feb 21 12:50:53 2008 |
 | stephane | stephane.brisson@synchrotron-soleil.fr | Other | Linux | 2.7.2.2041 | elog hand on destination mirror server |
Hello,
When I start elogd on the mirror destination server, until cron job started, I can access to the website normaly. Once cron job started, I can't access to the website of the elog mirror destination server.
How can I solve this problem ?
Kind regards
Stéphane |
|
65750
|
Thu Feb 21 08:04:50 2008 |
| Stefan Ritt | stefan.ritt@psi.ch | Info | Windows | ELOG V2.7. | Re: Message ID and trouble ticketing system |
| Richard Ecclestone wrote: |
|
I tried the 'Preset ticket = TCK-#####' method to create unique numbers for our application. This worked very nicely until we replied to a earlier message, if we then create a new message the system creates a sequential number after the last message number we replied to. For example if we have 10 messages. If someone replies to message number #2 then when a new record is created it is then assigned number #3 not #11, thus making a duplicate entry for #3.
Any ideas?
|
Yes. If you want this feature to work also for replies, you have to put following into your config file:
Preset ticket = TCK-#####
Preset on reply ticket = TCK-#####
|
|
65749
|
Mon Feb 18 22:20:02 2008 |
| Dan Gawarecki | dan_gawarecki@datacard.com | Bug report | Windows | | Re: error "Cannot retrieve host name: No error" using command line in Windows |
Since both my machine and the Elog server PC are inside my company's "security zone", I am not running a firewall on my machine.
For what it's worth: in trying to research the "No error" message, I did come across this information on MS's website; that is, their statement is:
The gethostbyname function retrieves host information corresponding to a host name from a host database.
Note The gethostbyname function has been deprecated by the introduction of the getaddrinfo function. Developers creating Windows Sockets 2 applications are urged to use the getaddrinfo function instead of gethostbyname.
SOURCE: http://msdn2.microsoft.com/en-us/library/ms738524.aspx
|
|
65748
|
Mon Feb 18 17:51:49 2008 |
| Stefan Ritt | stefan.ritt@psi.ch | Bug report | Windows | | Re: error "Cannot retrieve host name: No error" using command line in Windows |
| Dan Gawarecki wrote: |
|
QUESTION: does command line ELOG connect differently than ELOG through the browser?
I ask this question for perhaps the A-V SW *is* blocking some port or whatever, and I will need to ask our IT department how to remove such a restriction.
|
ELOG connects in the same way as the browser, but it is a different program. I have seen some firewalls which explicitly exclude browsers in firewall rules. So it might well be that yours blocks ELOG but not your browser. So give it a try and disable it. |