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Date |
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Author |
Author Email |
Category |
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ELOG Version |
Subject |
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2078
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Wed Nov 15 18:50:02 2006 |
 | Arckonit | crashrunover@hotmail.com | Request | Linux | 2.6.1 | Re: add field type to automatically email CC |
| Stefan Ritt wrote: |
| Mark Bergman wrote: | I've got logbooks where I'm submitting entries on behalf of other users, or where other people should be notified of the ticket. This isn't a fixed list of people, and shouldn't be hard-coded into a config file. I've got a field to enter the user's e-mail address, but there's no action associated with that data.
I'd like to see a new field type that allows the entry of e-mail addresses, where each addresses supplied with the logfile entry would be automatically "CC'ed" in the notification e-mail. Ideally, people on the CC list would be (optionally) CC'ed when there are replies or edits to the original elog entry.
For example (snippet of fictional elogd.cfg):
-------------------------------
[web site]
Welcome Title = Issues regarding the web site
MOptions Category = Add links, Change content, Broken Link, Other
CCMailTo = Notification List
Attributes = Author, Category, Severity, Subject, Entry ID, Status, User, Login
Extendable Attributes = Category, Severity, Subject, Status, User, Login, Notification List
Required Attributes = Category, Subject, Status, User
------------------------------- |
Just do the following:
Attributes = Author, Category, Notification list
Email all = $Notification list
Whenever you enter a new entry, you put a list of email addresses into the Notification list, which is then used for sending email addresses. This list also stays there in replies or edits. |
mmmm when i try your suggestion, it doesn't work :
error from the smtp server
Erreur lors de l'envoi d'un mél. via "172.20.0.2": Issue RCPT TO: command before DATA command
here is my configTheme = default
Comment = Logs des modification de scripts des 3 domaines
Attributes = Acteur, Action, Type, Nom du Scripts, Language, Domaine, Categorie, Commentaires,Notification
Options Action = Ajout, Modification, Suppression, Réseau, Autre, Hotfix
Options Type = Ouverture de session,Autre, deploiement
Options Language = VBS, AU3, Kix, Batch, Ksh, Perl
Options Domaine = VaubanHumanis, Humanis, Vauban
Extendable Options = Catégorie, Type, Action
Required Attributes = Acteur, Type, Lieu
Page Title = Modification Scripts - $subject
Reverse sort = 1
Quick filter = Date, Type
Suppress Email to users = 1
# Email all = someadminsuser@maildomain.com
Email all = $Notification
Options Status = 1-To Do{1}, 2-Open{2}, 3-Closed{3}, 4-Suspended{4}
you can remark the commented line
i would like to have one fixed list, so those users will be always alerted, and to be able to add and adress email in the notification attribute, but i really don't know how to do it
thx for any suggestions |
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2077
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Mon Nov 13 20:22:02 2006 |
| Stefan Ritt | stefan.ritt@psi.ch | Question | Windows | 2.6.2-1748 | Re: Report printing |
| Eric Krise wrote: | | Is there a way to print a summary of all (or selected) log books on a scheduled basis, say like every morning @ 7:00 am? I would like a printed copy of our daily logs (24 hr period). Thanks Eric |
You can obtain the last 24hr period with the parameter last=1. Following command will return this last day for the forum
http://midas.psi.ch/elogs/Forum/?printable=1&last=1
Now you need to set up some script which calls this once a day and then convinces the browser to print that page. But I have no idea how to perform this.
Another option is to print the xxxxxxa.log files of the elogd server directly. There is already one file per day, and the original reason for that is exactly what you ask for: You can print each day directly. Now you need a script which searched for the last day and prints that. |
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2076
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Mon Nov 13 18:10:42 2006 |
 | Eric Krise | eric.krise@cmicompany.com | Question | Windows | 2.6.2-1748 | Report printing | | Is there a way to print a summary of all (or selected) log books on a scheduled basis, say like every morning @ 7:00 am? I would like a printed copy of our daily logs (24 hr period). Thanks Eric |
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2075
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Sat Nov 11 21:31:33 2006 |
| Grant Jeffcote | grant@jeffcote.org | Question | Windows | 2.6.2.1723 | Re: Conditional Email Notification by a text file | All paths are absolute and file permissions set to 'everyone'. 'Preset text' results in the contents of the text file being shown so access doesn't seem to be the problem here. Can you reproduce this?
Thx & rgrds
| Stefan Ritt wrote: |
| Grant Jeffcote wrote: | | The problem I have is that when Elog is started as a service using the -x switch then the shell command using An's mail list suggestion does not work? Starting the elogd daemon manually (ie using the command prompt) does work. |
When elogd runs as a service, it needs all paths to be absolute, like having the full c:\dir\subdrir\.... Do you have this? What about file access permission? You can try to do a Preset text = <file> with your email list, to see if elogd can actually access this file at all. |
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2074
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Sat Nov 11 18:54:59 2006 |
| Stefan Ritt | stefan.ritt@psi.ch | Question | Windows | 2.6.2.1723 | Re: Conditional Email Notification by a text file |
| Grant Jeffcote wrote: | | The problem I have is that when Elog is started as a service using the -x switch then the shell command using An's mail list suggestion does not work? Starting the elogd daemon manually (ie using the command prompt) does work. |
When elogd runs as a service, it needs all paths to be absolute, like having the full c:\dir\subdrir\.... Do you have this? What about file access permission? You can try to do a Preset text = <file> with your email list, to see if elogd can actually access this file at all. |
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2073
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Sat Nov 11 18:48:48 2006 |
| Grant Jeffcote | grant@jeffcote.org | Question | Windows | 2.6.2.1723 | Re: Conditional Email Notification by a text file | Thanks Stefan,
I understand that and the registry entry that I use (for the service) is what I had quoted below.
The problem I have is that when Elog is started as a service using the -x switch then the shell command using An's mail list suggestion does not work? Starting the elogd daemon manually (ie using the command prompt) does work.
I have other features within my configuration which use the 'execute new $shell' option which works perfectly so I know that the -x switch is functional within the service.
BR Grant
| Stefan Ritt wrote: |
| Grant Jeffcote wrote: | I can't seem to get this working when Elogd is started as a service though?
Starting elogd (-x) manually works fine and with the -v switch I can see it is operating correctly but obviously the service option is preferred.
The service ("D:\ELOG\elogd.exe" -x -D -c "D:\ELOG\elogd.cfg") is starting correctly using the -x switch (as I use the shell command for other elog options) but it doesn't seem to send the mail.
Is this a 'feature' ;o) |
Sure 
But seriously, elogd cannot be started as a service under windows by opening a command window and executing above command line. Under windows, it has to be installed and run as a service, which is usually done by the installer. To change it, you do that by selecting My Computer, then right mouse click and Manage, then you select Serviced and Applications, then Services, then you will see the elogd service. A double click on it opens the corresponding properties, where you will find the command line, usually
"C:\Program Files\ELOG\elogd.exe" -D -c "C:\Program Files\ELOG\elogd.cfg"
Here you have to change the command line parameters to add the -x flag. Then you stop and restart the service. |
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2072
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Sat Nov 11 18:36:44 2006 |
| Stefan Ritt | stefan.ritt@psi.ch | Question | Windows | 2.6.2.1723 | Re: Conditional Email Notification by a text file |
| Grant Jeffcote wrote: | I can't seem to get this working when Elogd is started as a service though?
Starting elogd (-x) manually works fine and with the -v switch I can see it is operating correctly but obviously the service option is preferred.
The service ("D:\ELOG\elogd.exe" -x -D -c "D:\ELOG\elogd.cfg") is starting correctly using the -x switch (as I use the shell command for other elog options) but it doesn't seem to send the mail.
Is this a 'feature' ;o) |
Sure
But seriously, elogd cannot be started as a service under windows by opening a command window and executing above command line. Under windows, it has to be installed and run as a service, which is usually done by the installer. To change it, you do that by selecting My Computer, then right mouse click and Manage, then you select Serviced and Applications, then Services, then you will see the elogd service. A double click on it opens the corresponding properties, where you will find the command line, usually
"C:\Program Files\ELOG\elogd.exe" -D -c "C:\Program Files\ELOG\elogd.cfg"
Here you have to change the command line parameters to add the -x flag. Then you stop and restart the service. |
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2071
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Sat Nov 11 06:56:16 2006 |
| Grant Jeffcote | grant@jeffcote.org | Question | Windows | 2.6.2.1723 | Re: Conditional Email Notification by a text file | Stefan, this is a great idea (thanks An).
I can't seem to get this working when Elogd is started as a service though?
Starting elogd (-x) manually works fine and with the -v switch I can see it is operating correctly but obviously the service option is preferred.
The service ("D:\ELOG\elogd.exe" -x -D -c "D:\ELOG\elogd.cfg") is starting correctly using the -x switch (as I use the shell command for other elog options) but it doesn't seem to send the mail.
Is this a 'feature' ;o)
Thx
| Stefan Ritt wrote: |
| An Thai wrote: | I tested many times and find out the problem.
The first opening CMD and running "elogd -v -x". It works perfektly.
Close the CMD: It stops to work.
From this time point it never works again even I try to re-open CMD and run "elogd -v -x"
The computer must be rebooted to get it works. (The CMD for running elogd -x must be always opened !!!) |
You probably run two servers in parallel. If you install the standard windows package, an elogd service is created and started. If you open a command window and run elogd manually, you have it running twice, and you never know to which instance your browser connects to. So first start the server with net stop elogd and then open the command window and start elogd manually. |
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