Hi,

I would like to make an hyperlink to an external file in a messaje. I have writen Allow (HTML = 1) in .cfg file and the hyperlink as

<p><a href="file:\\external_computer\directory">test</a></p>

It did not work. However if I write in the chrome browser:

file:\\external_computer\directory

It works.

Thank you so much!!

A link to a local file inside a web page does never work on purpose. Malicious web pages could otherwise get access to your local password file for example which would be a huge security hole. You have to copy the link address explicitly into your URL bar of the browser.

There are several options:

• Use a bookmark in your browser. Put a link directly "Punch" and "Maintenance" in the link list of your browser and you can directly jump to that logbook. Different users can define different bookmarks in their browsers.
• Change the order of the logbooks in the group, like put "Punch" to be the first one in your group. But if you have different users with different permissions this will of course not work for all.
• Give up groups and just keep a linear list of logbooks. 

2. is not possible. Even if you use "Protect selection page", you will always be redirected to the first logbook after logging in. Maybe I should change that.

 Hi Barend,

The counting of entries, or even "tickets", only works within a particular logbook.  If you archive a set of entries to another [archive] logbook, the archived set disappears from view of the original logbook.  Should that entry, from logbook to archive, be the *latest* thread, then there is the danger of over-writing message ID, Ticket No and the like.

My policy to prevent the problem is to archive only threads that are say (depending upon use) a month after last entry..

I generally consider using the ID as ticket number a bad idea. The ID is the "primary key" (in terms of database language), and must be unique inside a logbook. So when moving entries between logbooks, there will be always problems.

Why don't you define an attribute "Ticket ID" and use that one? That won't change when you move the entry between logbooks:

Attributes =  Ticket ID, Subject, ...
Preset Ticket ID = ID-#####

ELog has been installed on our local server which runs on local time (UTC +8) and is working well, however, we work in two time zones.

Our PC's run in local time (IT requirement) but need to save and display one log in UTC and one log in local time - can this be done?

Appreciate anyones help!

Thanks

• define an additional logbook attribute, say "UTC Date"
  
• preset it on entry creation and submission with the UTC timestamp (cf. section "Attributes" of the ELog configuration guide):

  Preset UTC Date = $utcdate
  Subst UTC Date = $utcdate

• prevent the attribute from being changed manually by adding it to the

  Locked Attributes = < ... >

  and

  Fixed Attributes Edit = < ... >

  lists, respectively.
  You may also have to add it to the

  Remove on reply = < ... >

  list if replies turn out to keep the "UTC Date" value of the original entry.
  

 Hi All,

I have tried to use the "Ticket ID" approach and with each new entry this Ticket ID is indeed increased automatically...

But when the last Entry (with the highest Ticket ID i.e. ID-0009) is move to another Logbook, the Ticket ID in the next new entry will be "ID-0009" again (based upon the last previous entry "ID-0008").

So this appraoch will also re-produce duplicate Ticket IDs.

Is it possible to have the Ticket ID preset with value based upon the Date & Time of the entry? Instead of holding a Date/Time format, use a calculated numeric format?

This way, each new entry will have a truely unique Ticket ID.

Thanks & Regards, Barend