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ID Date Icon Author Author Email Categorydown OS ELOG Version Subject
  66011   Thu Oct 23 08:12:06 2008 Reply soren poulsensoren.poulsen@cern.chBug reportLinux2.7.5Re: Elogd crashes

Dear Stefan,

Thanks for your reply.

I started running elog in February and it never failed. Then it started failing regularly towards the end of September. There were no system changes until then, except the daily automatic Yum updates (SLC4). Then I upgraded to the latest version (tar ball of 2.7.5). Then yesterday it crashed again. I saw that it crashed around the time when a user was doing something - inputting new data. I can monitor when it crashes and correlate it with user activity. But it is not easy to reproduce since I don't know exactly what the user is typing.

It would be necessary to record the user input forms and then replay them against a known server state. But that is not so easy.

I will think about doing something else - maybe running inside a debugger as you suggest.

Soren

Stefan Ritt wrote:

 

soren poulsen wrote:

Hi

 I am experiencing trouble with Elog crashing. I think it crashes during input operations (new entries are being added).

Are there any preferred methods to troubleshoot this ? Any log files I could look at ?

For now, I let "monit" supervise the process and restart it if it crashes. But I would like to get to the root cause of the problem.

Soren Poulsen

CERN

 

Dear Soren,

sorry for the trouble, but it's very hard to diagnose this remotely. This forum here runs fine for many months, so in principle Elog should be stable (at least the current version 2.7.5). If you have an older version, please upgrade. If you have a way to reproduce the problem reliably, you can send me your config file and explain step-by-step how you make Elog crash. Then I can try to reproduce it here. Otherwise the only chance I see is to run elog from inside the debugger, and once it crashes record the stack trace and send it to me. If you don't know how to use the gnu debugger, I'm sure you find someone at CERN who knows. 

Best regards,

   Stefan

 

  66014   Thu Oct 23 23:45:01 2008 Warning David Potterveldpotterveld@anl.govBug reportLinux2.7.5-2130elogd crashes when creating new logbook using existing logbook as template
elogd is crashing with a segv when I try to create a new logbook by clicking the "Create new logbook" button
with an existing logbook selected in the dropdown list as a template. I've attached my config file for
reference. As a specific example, I'm logged in as the admin user, viewing logbook "1248", which has no entries,
and I click "Config" -> "Change config file" -> "Create new logbook", Select "1248" from dropdown list, enter
"1250" for the new logbook name, and click "Create new logbook".

The server crashes, and my web browser has the following as the (incorrect) URL it's trying to load:
(Incorrect because the "/ATLAS" shouldn't be there.)

https://localhost:8080/ATLAS/1250/?cmd=Config

Nevertheless, the config file and logbook directory are properly modified for the new logbook, and on restarting
the server, everything is fine.

Oh, just noticed that if I manually enter the URL:

https://localhost:8080/ATLAS/1250/

or actually, any text in place of the "1250", it also crashes the elogd process. So, perhaps there are two bugs?

(1) Incorrect URL being given to the web client after logbook creation
(2) Requesting any incorrect URL of this form crashes elogd
Attachment 1: elogd.cfg
[global]
Port = 8080
Ssl = 1
URL = https://localhost:8080
Group Operations = Accelerator, Gammasphere, FMA
Group Experiments = 882-4, 1231, 1257, 1248
Top group ATLAS = Operations, Experiments
show top groups = 1
Password file = passwd

[global ATLAS]
Main Tab =  ATLAS Logbooks
Admin user = dhp
Login expiration = 24
Self register = 1

; look and feel
Guest menu commands = Back, Find, Login, Help
Guest find menu commands = Find, Login, Help
Date format = %B %d, %Y
Reverse sort = 1

; attributes
Attributes = Author, Author Email, Category, Subject
Required Attributes = Category, Subject
Thread display = $Subject ($Author) $Entry time
Quick filter = Date, Category
Options Category = Routine entry, Shift summary, Problem, Fix, Question, Info, Other

; preset author and email
Preset Author = $long_name
Preset Author Email = $user_email

; these attributes cannot be changed
Locked Attributes = Author, Author Email

; only author can change its own entry
Restrict edit = 1
Restrict edit time = 0.5

; options for reply
Subst on reply subject = Re: $Subject
Subst on reply author = $long_name
Subst on reply Author Email = $user_email

; No Email notification
Suppress Email to users = 1


;
; Logbook definitions
;


[Accelerator]
Options Category = Routine entry, Shift summary, Problem, Fix, Question, Info, Other
Extendable Options = Category

[Gammasphere]
Options Category = Routine entry, Shift summary, Problem, Fix, Question, Info, Other
Extendable Options = Category

[FMA]
Options Category = Routine entry, Shift summary, Problem, Fix, Question, Info, Other
Extendable Options = Category

[882-4]
Options Category = Routine entry, Shift summary, Problem, Fix, Question, Info, Other
Extendable Options = Category

[1231]
Options Category = Routine entry, Shift summary, Problem, Fix, Question, Info, Other
Extendable Options = Category

[1257]
Options Category = Routine entry, Shift summary, Problem, Fix, Question, Info, Other
Extendable Options = Category

[1248]
Options Category = Routine entry, Shift summary, Problem, Fix, Question, Info, Other
Extendable Options = Category

  66015   Mon Oct 27 12:42:47 2008 Disagree T. Ribbrockemgaron+elog@ribbrock.orgBug reportLinux2.7.5-2130Select -> Edit wipes dates

I just ran into the following bug:

I have a logbook where entries have several attributes, among which several dates. All of these are set to "Type <attr> = date". If I use the "Select" action, tag several entries and subsequently chose "Edit", the values of all date attributes are wiped. All other attributes are kept at their original values, unless changed explicitly. For the date entries, the date choosers are shown (as when editing a single entry), but all set to blank.

Editing single entries works fine.

  66016   Mon Oct 27 13:05:13 2008 Entry George B.i93.borg@gmail.comBug reportLinux2.7.5Installation problems
Hello,

I just upgraded to elog 2.7.5 from 2.6.4 on my Debian system. Here is some feedback:

1) "make" fails if libssl-dev package is not installed. Documentation does not mention SSL library requirements.

2) /etc/init.d/elogd: line 10: /etc/rc.d/init.d/functions: No such file or directory (I fixed this by commenting
out that line).

3) Starting elogd: /etc/init.d/elogd: line 34: echo_success: command not found (Fixed by search/replace "echo_"
to "echo ").


Hope this helps.

George.
  66020   Wed Oct 29 05:53:39 2008 Reply Stefan Rittstefan.ritt@psi.chBug reportLinux2.7.5Re: Installation problems
> 1) "make" fails if libssl-dev package is not installed. Documentation does not mention SSL library requirements.

I added a note to the documentation, thank you.

> 2) /etc/init.d/elogd: line 10: /etc/rc.d/init.d/functions: No such file or directory (I fixed this by commenting
> out that line).
> 
> 3) Starting elogd: /etc/init.d/elogd: line 34: echo_success: command not found (Fixed by search/replace "echo_"
> to "echo ").

The elogd (or elogd.init in the distribution) is written for RedHat based systems where echo_success gives the 
typical output with a green [OK] at the end of the line. For Debian, there is (was) in principle a Debian package 
which has it's own startup script. Since the package maintainer is not active any more (I guess), the Debian 
updates are heavily old. Once elog gets managed inside Debian again, that should get better again, but until then 
one has to follow 2) and 3) from above. If I would remove it, the Scientific Linux users would complain. 
  66021   Wed Oct 29 07:07:47 2008 Reply Stefan Rittstefan.ritt@psi.chBug reportLinux2.7.5Re: Elogd crashes

 

soren poulsen wrote:

Dear Stefan,

Thanks for your reply.

I started running elog in February and it never failed. Then it started failing regularly towards the end of September. There were no system changes until then, except the daily automatic Yum updates (SLC4). Then I upgraded to the latest version (tar ball of 2.7.5). Then yesterday it crashed again. I saw that it crashed around the time when a user was doing something - inputting new data. I can monitor when it crashes and correlate it with user activity. But it is not easy to reproduce since I don't know exactly what the user is typing.

It would be necessary to record the user input forms and then replay them against a known server state. But that is not so easy.

I will think about doing something else - maybe running inside a debugger as you suggest.

 Just run it inside gdb. When it crashes, you will see a segment violation and you will end up at the debugger prompt. Then do a "bt" to see the stack dump. From that I can guess where the problem happens.

 

  66022   Thu Oct 30 03:10:00 2008 Reply Stefan Rittstefan.ritt@psi.chBug reportLinux2.7.5-2130Re: elogd crashes when creating new logbook using existing logbook as template
> elogd is crashing with a segv when I try to create a new logbook by clicking the "Create new logbook" button
> with an existing logbook selected in the dropdown list as a template. I've attached my config file for
> reference. As a specific example, I'm logged in as the admin user, viewing logbook "1248", which has no entries,
> and I click "Config" -> "Change config file" -> "Create new logbook", Select "1248" from dropdown list, enter
> "1250" for the new logbook name, and click "Create new logbook".
> 
> The server crashes, and my web browser has the following as the (incorrect) URL it's trying to load:
> (Incorrect because the "/ATLAS" shouldn't be there.)
> 
> https://localhost:8080/ATLAS/1250/?cmd=Config
> 
> Nevertheless, the config file and logbook directory are properly modified for the new logbook, and on restarting
> the server, everything is fine.
> 
> Oh, just noticed that if I manually enter the URL:
> 
> https://localhost:8080/ATLAS/1250/
> 
> or actually, any text in place of the "1250", it also crashes the elogd process. So, perhaps there are two bugs?
> 
> (1) Incorrect URL being given to the web client after logbook creation
> (2) Requesting any incorrect URL of this form crashes elogd

This problems have been fixed in SVN revision 2135.
  66033   Wed Nov 5 10:32:07 2008 Reply George B.i93.borg@gmail.comBug reportLinux2.7.5Re: Installation problems
> The elogd (or elogd.init in the distribution) is written for RedHat based systems where echo_success gives the 
> typical output with a green [OK] at the end of the line. For Debian, there is (was) in principle a Debian package 
> which has it's own startup script. Since the package maintainer is not active any more (I guess), the Debian 
> updates are heavily old. Once elog gets managed inside Debian again, that should get better again, but until then 
> one has to follow 2) and 3) from above. If I would remove it, the Scientific Linux users would complain. 

That makes sense. Might be worth adding a short Debian section to the installation instructions page?

FYI, Elog is no longer in Debian as of 2008-05-12.


Thanks,

George.
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